Shipping Policy

Effective Date: May 19, 2026

Thank you for shopping with Saga1804 Collective. We are committed to providing quality cultural apparel and delivering your orders as efficiently as possible. Please review the following Shipping Policy carefully before placing an order.

By placing an order with Saga1804 Collective, you agree to the terms outlined below.

1. Order Processing

Orders are typically processed within 2–5 business days after payment confirmation, excluding weekends and holidays.

Processing times may increase during:

Product launches
Holidays
Sales events
High-volume periods

Saga1804 Collective reserves the right to delay processing for fraud prevention, payment verification, or inventory issues.

2. Shipping Rates and Delivery Estimates

Shipping rates are calculated at checkout based on:

Package weight
Shipping destination
Carrier rates
Selected shipping method

Estimated delivery dates are provided for convenience only and are not guaranteed.

Saga1804 Collective is not responsible for shipping delays caused by:

Carriers
Weather conditions
Customs processing
Natural disasters
Labor disruptions
Incorrect shipping information provided by the customer
Other circumstances beyond our control

3. Domestic Shipping

We currently ship throughout the United States using third-party shipping carriers.

Once an order has been shipped, customers will receive tracking information via email when available.

Customers are responsible for monitoring shipment tracking updates.

4. International Shipping

Saga1804 Collective ships internationally to select countries.

International shipping rates, delivery times, duties, taxes, and customs fees vary based on destination and carrier requirements.

International customers are solely responsible for:

Customs duties
Import taxes
Brokerage fees
Local handling fees
Compliance with local import laws and regulations

Saga1804 Collective is not responsible for delays caused by customs clearance procedures.

5. Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information at checkout.

Saga1804 Collective is not responsible for:

Orders shipped to incorrectly entered addresses
Delivery delays caused by address errors
Packages returned due to insufficient or incorrect address information

If an order is returned to us because of an incorrect address, additional shipping fees may apply before reshipment.

6. Lost, Stolen, or Missing Packages

Once an order has been transferred to the shipping carrier and marked as delivered, responsibility for the package passes to the customer.

Saga1804 Collective is not responsible for:

Lost packages
Stolen packages
Missing deliveries
Packages marked as “Delivered” by the carrier
Delivery errors made by the carrier

Customers are encouraged to:

Ship to a secure location
Monitor tracking updates closely
Contact the shipping carrier directly regarding delivery issues
File claims directly with the carrier when applicable

Saga1804 Collective does not guarantee replacement or reimbursement for packages lost or stolen after confirmed delivery.

7. Shipping Insurance

Shipping insurance may be available at checkout for select orders.

If shipping insurance is purchased, claims must be submitted according to the insurance provider’s procedures and timelines.

8. Returned Packages

Packages returned to Saga1804 Collective due to:

Failed delivery attempts
Refused delivery
Unclaimed packages
Incorrect addresses

may be subject to:

Additional shipping charges
Restocking fees
Partial refunds in accordance with our Return & Refund Policy

Original shipping charges are non-refundable.

9. Order Tracking

Tracking numbers are provided when available by the shipping carrier.

Customers acknowledge that tracking updates are controlled by the carrier and may occasionally experience delays or inaccuracies.

10. Risk of Loss

All purchases from Saga1804 Collective are made pursuant to a shipment contract. Risk of loss and title for items purchased pass to the customer upon delivery of the package to the shipping carrier.